Ride On Flex serves the D.C. area with app-based rides
What's the Situation?
The Montgomery County, MD, Department of Transportation's transit service helps riders travel within defined zones. The service, named Ride On Flex, has no fixed stops or schedules. It comes when a rider books a ride during regular service hours. Best of all, the rider only pays standard Ride On fare.
How does Ride On Flex work?
It connects riders in zones to transit hubs, commercial centers, public services and home, using the mobile vehicle and a call center option for booking rides, and launched with only eleven brand-new passenger buses.
What are its goals?
Ride On Flex identified attainable objectives early on. The original launch in 2020 addressed the need to deliver an increased volume of passengers to the Metro stations.
How does the Roam app apply?
The Roam™ app will offer a robust reservations system via mobile app that serves the Roam™ community members. That same system could be applied to external partners, taking the technical and support load off of regional agencies or other entities.
